Today at the Operations Optimization Summit, the leading Canadian Financial Institutions key Operations management met to discuss the software, solutions and methods to increase the efficiency and effectiveness of their environments. “Today was a great opportunity to exchange ideas and information with the goal to improve business practice. Ultimately, the goal is to better serve our clients” said a Senior IT Director at Royal Bank of Canada.
The group discussion focused on the journey to improve their Application Performance Management practices and the general movement from reactive to proactive, incorporating log aggregation and finally the promise and interest in Artificial Intelligence. “Everyone in attendance is working towards the same goal,” said Mark Chen, CEO of Dawn InfoTek, “Improving the customer experience.”
The discussion between all the personnel in attendance was a critical success point for all attendees. Each organization took a different approach to the challenges posed by Application Performance Management and the shared knowledge allowed everyone to gain a fresh insight on how to move forward. Dawn InfoTek’s is committed to deliver the latest product updates in one convenient installation.
Founded in 1997, Dawn InfoTek is the worldwide leader in Application Management Performance and Synthetic Transaction Monitoring. The company offers a wide range of products and services designed to mission.